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Refund and Return policies

Returns

In case you don´t like the product, you can return it until 7 days after receiving it and still be completely refunded.

Nonetheless, to be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.

The return shipping costs are paid by the customer.

Refunds 

You may ask for a full refund if you don´t receive the product within 60 days from the purchase. 

If you receive the product on time but wants to return it, once it is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received an approved refund yet, please contact us at info@laloquita.com

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@laloquita.com and send your item to: C/ Corsega, 32. Barcelona Barcelona ES 08032.

Shipping
To return your product, you should send it to:

C/ Corsega, 32. Barcelona Barcelona ES 08032

Shipping costs are non-refundable. 

If you are shipping an item over 75 euros, you should consider using a trackable shipping service.